We’re extremely pleased to be working with Interact as implementation partners for their powerful Interact Intranet software suite.
Why are we partnering with Interact?
Over the past few years we’ve seen our clients’ desire to improve internal communication, knowledge sharing and business productivity grow rapidly. Interact Intranet can play a key role in delivering these business objectives in a cost effective and manageable way.
The suite includes a range of advanced features for managing rich internal communication, company documents, business processes and staff collaboration.
We think Interact Intranet will suit many organisations’ desire for intranet software that is easy to customise, intuitive to use, puts control directly in the hands of the intranet team and has many interactive features, but is not technically complex to plan, deploy and support.
It also complements our experience helping clients plan, design and roll-out intranet and collaboration projects.
Interact Intranet software suite
Interact Intranet enables intranet teams to deliver powerful, feature rich intranet and extranet sites. It combines sophisticated functionality with ease of use, taking away the technical complexity of managing an intranet and allowing non technical staff to concentrate on the features that drive a successful implementation:- Delivering relevant, findable and up to date content
- Allowing common business tasks to be performed online
- Delivering internal communication, news and updates
- Providing a social collaboration platform connecting people to people and providing spaces for teams to work together
- A site design that reflects the culture of the business and helps to foster cultural change
- Tools that help maintain quality and relevance as the intranet expands
Maintaining a healthy, effective intranet
Over time intranets often lose their effectiveness, suffering from complicated navigation and becoming bloated with out of date information. Interact provides tools to help you evaluate and improve the quality of your intranet:- Content review dates – When a document is added to the intranet the author can set a review date and a workflow alert will be issued to the author at the relevant time
- Out of date content notification – staff can report out of date content to the author
- Content rating – staff can rate the quality of content
- ‘Best Bet’ tagging – Content authors can tag a document as a 'best bet', ensuring the information (such as a company policy) is easy to find via the search engine
- Search analysis – Helps authors understand what users are searching for and improve taxonomy. Staff can also report back to the intranet manager if their intranet search did not produce relevant results
The core system
Interact Intranet provides a whole host of intranet features:- Easy to use content management and document management
- Control over intranet design, structure and navigation
- Intelligent integrated search
- Staff directory with rich profiles, custom fields and enterprise social features
- Integrated media manager with support for rich media
- Workflow and Forms manager – Reduce the cost of printing and processing forms
- Interactive social features including blogging, commenting, tagging and status updates
- Role based permissions
- Fully customisable homepages with over 40 pre-built homepage widgets
- Flexible permissions
- Multi-lingual support
- Supports ‘AA’ level usability compliance and has been audited and approved by the Royal National Institute for the Blind (RNIB)
Additional enhancements and modules
Interact can also be extended with additional enhancements and modules, including:- Statistics and search analytics – You can easily find out which searches yield poor results so that missing content can be added to the intranet. Warnings are automatically sent when content or intranet use is poor and when content is missing keywords
- Absence manager – Manage staff absence with all the facilities of an advanced HR system. Includes reporting facility to examine absence trends
- Expense manager – Expenses can be added, approved and processed quickly and easily via your intranet
- Room and resource manager – Reserve meeting rooms and resources such as projectors, pool cars and refreshments. Set approval processes where required and automatically list available resources
- Support desk – Helps IT log, track and monitor internal support. Users can also log and track their IT problems. Can also be used for external support
- Advanced document manager – Increase your control of document versions. Check in/out documents, add watches and control security
- Training manager – Streamline training administration and employee development by organising and administering training courses and maintaining up-to-date records of staff development
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